State Farm® Insurance Agent Jade Yap

"Laura was so amazing! She was knowledgeable, kind, and patient. She took her time to explain everything to us and helped us get an amazing rate. She is definitely the reason we ultimately decided to switch from another provider."

"Laura is so fantastic! Such great customer service and a fantastic person!"

"The representative informed me that I had to obtain the insurance the same day, without allowing me time to consider my options. I was also overcharge twice.The interaction felt threatening rather than helpful, and it left me feeling upset and frustrated. They are also very rude. Told me that I did not pay for the insurance, I told them that my card was not working, and I gave them a different card information. But they did not pay attention. Still overcharge me next month. It is not nice. I called them to complain, but they do not care ."

"Love the girls that work here, they are so helpful any time we need anything."

"Laura fue muy agradable y nos ayudó mucho con las dudas que teníamos gracias"

"Great service great atmosphere great price"

"Laura It’s very knowledgeable if she don’t know something she will get the answer for you and call you back. She will not forget about you. My experience has been very very pleasurable. Wouldn’t go anywhere else."

"Everytime I call to ask questions I know I'm going to get the best answer All the staff members are very helpful When i talk to Laura she is so helpful takes care of all my issues I trust your company with all my needs and will continue to TY Jade Yap and staff. Sincerely Rudy"

"My experience with Jenny today was awesome. She was very professional and so very nice. I would recommend her to anyone at work. You gotta work. Hola"

"Como cliente de la oficina de Jade Yap me siento muy conforme porque he recibido la atención necesaria y eficiente en cada asunto que requiero por parte de sus colaboradores y en especial de Laura quien ha sido una guía en cada momento."

"Jenny is the best on State Farm, very efficient and good communication, thanks ❤️"

"Highly recommend Jenny Sierra and team! She exhibited nothing but excellent service, with personal touch. Many Mahalo, for making it a smooth process for a Hawaii family relocating to the 9th island !"

"Everything was extremely straight forward, great customer service, attended us politely, efficiently, and interactively."

"Lindzi was great and very knowledgeable! She explained the different types of insurance in order for me to understand well! She’s a very smart person and would totally continue being in communication with her if I need additional assistance. 100% recommend her!"

"Laura is a very helpful person, she took her time to help me with my car and home insurance."

"I have been a customer for over 10 years now and the customer service and attention is unparallel. Thank you so much Lindzi Takasaki for all of your help and taking care of all of our policies, it is a pleasure working with you!"

"Very friendly and knowledgeable staff! Laura helped my family and I with navigating our policy. Great office to call if you have any questions or even to stop in."

"Jenny and her insurance team are simply outstanding! From the very first conversation, they made the process smooth, stress-free, and even enjoyable. They truly listened to my needs, explained every detail clearly, and found the best coverage at a great value. What really stands out is their genuine care — they treat you like more than just a client, making sure you feel supported and informed every step of the way. Fast, friendly, knowledgeable, and professional — I couldn’t recommend Jenny and her team more highly!"

"I was with State Farm for a very long time unfortunately I had to end my relationship with then but let me tell you that they are amazing, especially Ms.Laura who has help me through a lot of paperwork , signature, email, and a lot of phone calls, she is very professional, kind and friendly.. Laura Thank you so much for all of your help and support keeping up with all of my paperwork, YOU ARE AMAZING. Hopefully I get to have the pleasure to have you as my Insurance agent in the future. Muchas muchas gracias por todo eres una persona excepcional y aprecio mucho toda tu ayuda durante estos meses . Ms.Maria O'Leary"

"Laura is the best she's friendly, knowledgeable and very happy how everything worked out"

"Quiero expresar mi satisfacción con el servicio brindado por mi Llasmin. Desde el primer contacto, mostró un nivel de profesionalismo excepcional y una gran disposición para resolver todas mis dudas. Además, me explicó de manera clara todos los detalles del seguro, lo que me dio mucha confianza. Sin duda, recomiendo sus servicios a quienes busquen asesoramiento experto y atención personalizada."

"POR MEDIO DE LA PRESENTE HAGO DEL CONOCIMIENTO PUBLICO LA EFICASIA Y PROFESIONALUSMO QUE FUI ATENDIDO E INFORMADO DE LOS SERVICIOS QUE PROPOR IANA ESTA ASEGURANSA Y LA PERSONA QUE ME ATENDIO FUE MUY ATENTA SIMPATICA Y PA IENTE SU NOMBRE ES LLASMIN TORRES CON ESTE COMENTARIO HAGO DEL CONOCIMIENTO DEL PROFESIONALISMO DE LA MISMA PERSONA GRACIAS POR TODO"

"Thank you Jenny for always being amazing, and for being so attentive in the sense of reaching out to me, and making sure everything has been taking care of. Jenny provides exceptional customer service. Thank you Jenny appreciate you."

"Thanks to Laura Rodrigez and Llasmin for always being amazing. They are always able to help."

"The customer service here was amazing! Laura helped set up my car insurance and as a first time customer and a first time car owner, I could not have asked for a better person to help me. I had a ton of questions (and I mean a ton) which were all patiently answered. I always appreciate when someone can give recommendations based on personal knowledge and Laura did just that! Thank you to Laura and the rest of the staff for making this process a wonderful experience!"