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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacgueline Manor

December 5, 2025

5  out of  5
rating by Jacgueline Manor
"Great service great atmosphere great price"
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Jackie Manor

December 5, 2025

5  out of  5
rating by Jackie Manor
"Laura It’s very knowledgeable if she don’t know something she will get the answer for you and call you back. She will not forget about you. My experience has been very very pleasurable. Wouldn’t go anywhere else."
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Rudy Lopez

December 4, 2025

5  out of  5
rating by Rudy Lopez
"Everytime I call to ask questions I know I'm going to get the best answer All the staff members are very helpful When i talk to Laura she is so helpful takes care of all my issues I trust your company with all my needs and will continue to TY Jade Yap and staff. Sincerely Rudy"
We responded:
"Rudy, thank you for the great review! I am so happy Laura was so helpful and am honored you trust my office with your insurance. We are always here when you need us!"
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The Sheriff

December 3, 2025

5  out of  5
rating by The Sheriff
"I recently had the pleasure of working with Lindzi! Lindzi was great to work with, very detailed and informative and made extra efforts to reach out and follow up with me at exactly the time I needed a follow up! I stopped into the office to say hello and met the team, they’re all great people! I got some real good coffee shop recommendations too! Thank you all so much! Sorry I don’t have everyone’s name, but you’re all awesome!!!"
We responded:
"Thank you so much for your amazing review! I am thrilled to hear Lindzi took great care of you and that you enjoyed meeting the team. We love being able to help — and share a few coffee shop tips too! We truly appreciate you stopping by and look forward to seeing you again."
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Frank Drummer

November 25, 2025

5  out of  5
rating by Frank Drummer
"My experience with Jenny today was awesome. She was very professional and so very nice. I would recommend her to anyone at work. You gotta work. Hola"
We responded:
"Frank, thank you for the kind feedback! I am happy Jenny was able to help!"
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Leidy Rojas

November 25, 2025

5  out of  5
rating by Leidy Rojas
"Como cliente de la oficina de Jade Yap me siento muy conforme porque he recibido la atención necesaria y eficiente en cada asunto que requiero por parte de sus colaboradores y en especial de Laura quien ha sido una guía en cada momento."
We responded:
"Leidy, thank you for the great review! I am so happy Laura was so helpful. My team and I are always here when you need us!"
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leopoldo parra hernandez

November 25, 2025

5  out of  5
rating by leopoldo parra hernandez
"Jenny is the best on State Farm, very efficient and good communication, thanks ❤️"
We responded:
"Thank you for the great feedback! I am thrilled Jenny was so helpful!"
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Yansey Nualla

October 22, 2025

5  out of  5
rating by Yansey Nualla
"Laura is the best on State Farm, very efficient and good communication, thanks"
We responded:
"Yansey, thank you for the wonderful review! I am happy Laura was so helpful!"
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Julian Arenibar

October 17, 2025

5  out of  5
rating by Julian Arenibar
"I been insured with StateFarm & this location for 5 years now & have nothing but good things to say! Everytime I call for a question or a quote I usually speak with Laura Rodriguez, she takes the time to answer all my questions in the most friendly professional way as well as giving me her recommendations and I couldn't ask for anymore! I only had to file a claim once with Statefarm and from contacting this office to speaking with representatives they all made it so easy from the start to end, even with insurance in Vegas being high I know I can count on Statefarm with covering my vehicle, home & medical. Keep up the great work Laura & the rest of the team at StateFarm you have a happy customer!"
We responded:
"Julian, thank you so much for your loyalty and for sharing your wonderful experience! I am grateful to have had your business for 5 years, and it’s great to hear how helpful Laura has been in answering your questions and guiding you through the process. Your trust means a lot to us, and we’re here whenever you need anything. Thank you for being a valued part of our State Farm family!"
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Kimberly Novicki

October 14, 2025

5  out of  5
rating by Kimberly Novicki
"Highly recommend Jenny Sierra and team! She exhibited nothing but excellent service, with personal touch. Many Mahalo, for making it a smooth process for a Hawaii family relocating to the 9th island !"
We responded:
"Kimberly, thank you for the great feedback! I am so happy Jenny was so helpful. My team and are always here when you need us!"
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Roberto Flores

October 10, 2025

5  out of  5
rating by Roberto Flores
"Everything was extremely straight forward, great customer service, attended us politely, efficiently, and interactively."
We responded:
"Roberto, thank you for the wonderful review! I am happy we were able to help and provide such great service. Your feedback means a lot to my team and I!"
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Yesenia

October 10, 2025

5  out of  5
rating by Yesenia
"Lindzi was great and very knowledgeable! She explained the different types of insurance in order for me to understand well! She’s a very smart person and would totally continue being in communication with her if I need additional assistance. 100% recommend her!"
We responded:
"Yesenia, thank you for the great review! I am happy to hear Lindzi was so knowledgeable and helped explain everything clearly. We appreciate your recommendation and are always here if you need anything else!"
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Martha Fausto

October 7, 2025

5  out of  5
rating by Martha Fausto
"Laura is a very helpful person, she took her time to help me with my car and home insurance."
We responded:
"Martha, thank you for the awesome feedback! I am happy to hear that Laura was so helpful with your home and auto insurance!"
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Martin Janica

September 3, 2025

5  out of  5
rating by Martin Janica
"I have been a customer for over 10 years now and the customer service and attention is unparallel. Thank you so much Lindzi Takasaki for all of your help and taking care of all of our policies, it is a pleasure working with you!"
We responded:
"Martin, thank you for being a loyal customer for over 10 years! We truly appreciate your trust, and I am glad to hear Lindzi has taken such great care of your policies. It’s a pleasure working with you as well!"
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Aviel Geronimo

August 26, 2025

5  out of  5
rating by Aviel Geronimo
"Very friendly and knowledgeable staff! Laura helped my family and I with navigating our policy. Great office to call if you have any questions or even to stop in."
We responded:
"Aviel, thank you for the great review! I am honored Laura and my team have been able to help you and your family! We are always here when you need us!"
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gerry klein

August 13, 2025

5  out of  5
rating by gerry klein
"Jenny and her insurance team are simply outstanding! From the very first conversation, they made the process smooth, stress-free, and even enjoyable. They truly listened to my needs, explained every detail clearly, and found the best coverage at a great value. What really stands out is their genuine care — they treat you like more than just a client, making sure you feel supported and informed every step of the way. Fast, friendly, knowledgeable, and professional — I couldn’t recommend Jenny and her team more highly!"
We responded:
"Hello Gerry! Thank you so much for taking the time to leave us a review! It is great to hear our team, especially Jenny, met your expectations. Thank you for entrusting us with your insurance needs. Don't hesitate to reach out to us if you ever need assistance in the future. I will pass on your compliments to the team!"
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yen vi

August 13, 2025

5  out of  5
rating by yen vi
"State Farm is responded to my email very quickly . Thanks for your service"
We responded:
"Thank you, Yen! We are always happy to assist you whenever you need us!"
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Pedrosa Calderon

August 12, 2025

5  out of  5
rating by Pedrosa Calderon
"Jenny Sierra , She treated me very nice. Explained everything in well manner give me a lot discount . So happy with the coverage she gave me ."
We responded:
"Hello Pedrosa! We're glad we could assist you with your insurance needs. We're always here for you. Thank you for your business!"
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Eileen Clay

August 11, 2025

5  out of  5
rating by Eileen Clay
"I called State Farm to change something on my policy.I received excellent customer service from Dyan.She took care of my problem with ease.She is extremely pleasant to deal with and very professional.Made my day!"
We responded:
"It's great to hear from you, Eileen! I'm happy to hear Dyan was able to assist you with your policy. Thank you so much for your continued loyalty! Don't hesitate to contact my team if you ever need anything in the future!"
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Lynette Butler

August 7, 2025

5  out of  5
rating by Lynette Butler
"It was an absolute pleasure to work with Dyan. As a retired Fedex Customer Service Manager, she checked all the boxes. Friendly,. great listening skills and knowledgeable. 10 out of 10"
We responded:
"Lynette, thank you so much for taking the time to leave us a review and for saying some kind words about Dyan. If there is anything at all we can do for you in the future, please, don't hesitate to reach out. I will extend your compliments to Dyan. I'm sure she will be grateful. Thank you for being a loyal customer."
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Maryssa

August 6, 2025

5  out of  5
rating by Maryssa
"Lindzi you are awesome. Thank you again for all your kindness and being helpful. Very professional and knowledgeable! Highly recommended"
We responded:
"Hi Maryssa! Thank you for taking the time to leave us a review! I will extend your compliments and kind words to Lindzi. Please, let us know if there's anything else we can assist you with. Thank you so much for entrusting us with your insurance needs!"
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Gloria Mercado

July 16, 2025

5  out of  5
rating by Gloria Mercado
"Thank you so much for always making it nice and easy to understand Insurance policies. To everyone at Jade Yap’s office, Mrs Laura Rodriguez you guys are awesome. Thank you again for all your kindness."
We responded:
"Hello, Gloria! Thank you so much for taking the time to leave us a review, especially the kind words about Laura and the rest of my team! I'm very happy to hear that we are meeting or exceeding your expectations! Thank you so much for your continued business. We are always here for you!"
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Paulina Fausto

July 15, 2025

5  out of  5
rating by Paulina Fausto
"Laura is amazing"
We responded:
"Hello Paulina! Thank you so much for taking the time to leave us, especially Laura, a review! We appreciate your business, and I will extend your praise to Laura. Please, let us know if you need anything at all!"
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Nallely Garcia

June 27, 2025

5  out of  5
rating by Nallely Garcia
"I was with State Farm for a very long time unfortunately I had to end my relationship with then but let me tell you that they are amazing, especially Ms.Laura who has help me through a lot of paperwork , signature, email, and a lot of phone calls, she is very professional, kind and friendly.. Laura Thank you so much for all of your help and support keeping up with all of my paperwork, YOU ARE AMAZING. Hopefully I get to have the pleasure to have you as my Insurance agent in the future. Muchas muchas gracias por todo eres una persona excepcional y aprecio mucho toda tu ayuda durante estos meses . Ms.Maria O'Leary"
We responded:
"Hello, Ms. O'Leary! Thank you so much for your wonderful review of Laura. She's a great asset to my team. I'm sorry to hear you had to leave our agency. Just know we are always here for you. Please, don't hesitate to contact us if you ever need anything in the future! Thank you so much for your business throughout all of these years."
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Maria

June 26, 2025

5  out of  5
rating by Maria
"We have been loyal customers of Jade Yap’s office for many years now and we have always been impressed with the level of respect and helpfulness shown by everyone in his team. They keep us well-informed about any changes and updates so we can adjust our policies accordingly. Our inquiries and concerns are always addressed accurately and promptly. While there may be other insurance providers with cheaper policies, we choose to stick with Jade Yap’s office and State Farm because of their exceptional customer service, the way they make us feel valued, and their expertise and care. These are qualities that we can always count on from Jade and his office."
We responded:
"Thank you for the kind words, Maria! I'm very happy to hear my staff and I meet or exceed your expectations each time. Thank you so much for entrusting us with all of your insurance needs! Tell Edgar and the girls we said hi!"